Your team stays client-facing. We run the administration behind them, inside your CRM, under your name.
They lose them over a repair nobody booked, a statement that went out late, or a renewal that was missed. That work is unglamorous, constant, and the first thing to slip when someone is on holiday or the portfolio grows faster than the team.
The paperwork trail behind every managed property, kept current and filed where your team can find it.
Drafted, issued for e-signature and diarised ahead of expiry.
Protected with an approved scheme and the prescribed information served.
Gas safety, EICR and EPC chased before they lapse, not after.
Tenancy files maintained against the rules as they now stand following the Renters’ Rights Act.
Collected on time, chased properly, and reported in a form your landlords actually read.
Raised on schedule, with reminders by email, SMS and phone.
A documented ladder of reminders, notices and payment plans.
Itemised, on the same date every month.
Matched inside your accounts, turned around within one business day.
A single intake point so repairs stop arriving through five different channels.
Logged and assessed against the landlord’s spend threshold.
From your approved list, with access arranged with the tenant.
Before-and-after photographs attached to the job.
Signed off, invoiced and carried into the statement in the right month.
Nothing new to buy and nothing to migrate. Our team logs into the system you already run and works there. AppFolio, Buildium, Rentvine, Yardi, Guesty, Hostaway, Xero, QuickBooks and Zoho Books are all systems we work in daily.
